The Insurance Corporation of British Columbia is a government funded and managed automobile insurance program. As such, ICBC has several distinct interests and commitments within any claim.

Firstly, ICBC represents all the parties in any claim and secondly, the have a responsibility to the government and the people of British Columbia for the overall costs of the system. It is easy to see that within this framework it is likely that one party or another might not get full satisfaction with the outcome of their claim. Trying to be fair to all parties may entail making decisions that favor one interested party over another. If ICBC is trying to keep the costs of the program down and keep the insurance rates low to favor the citizens of BC, then it could mean that one or more of the injured parties will get a reduced award.

The adjuster that works on your claim is not working on your behalf. He or she is working to find a settlement that satisfies all of ICBC's commitments. Most people who deal only with an adjuster will likely receive less than someone who works with a lawyer that is experienced with ICBC and its processes.

Ian Campbell of Campbell Renaud Trial lawyers is such a person. In fact, Mr. Campbell has an advantage over many other lawyers in this field. Mr. Campbell for a time was a lawyer working on behalf of ICBC. He has first-hand knowledge of the inner workings of ICBC. Not many other lawyers have that advantage.

That first-hand knowledge gives you the client a tremendous advantage over someone who deals only with their assigned ICBC adjuster.